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Senior Claims Specialist, Auto BI & General Liability (Remote)

Company: Crum and Forster
Location: Morristown
Posted on: September 11, 2023

Job Description:

Senior Claims Specialist, Auto BI & General Liability (Remote)

Job Locations

US-NJ-MORRISTOWN - US-NJ-Remote - US-FL-Remote - US-TX-Remote

Job ID






Crum & Forster Company Overview

Crum & Forster (C&F) Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry. Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the October 2022 Great Place to Work Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion. C&F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum & Forster, please visit our website:

Job Description

Crum & Forster is looking for a claims adjuster who enjoys being a critical part of a dynamic team. As a Senior Specialist, you will manage an assigned pending of claims arising from insurance policies, primarily Auto Liability and Commercial General Liability. You will also be expected to operate under appropriate levels of supervision and within established authority. The position will report to assigned Manager, Director, AVP or Vice President, as determined by business needs. This position can be Remote or located in Morristown, New Jersey, Jersey City, New Jersey, Chicago, Illinois, Southfield, Michigan, Houston-Texas. What you will do: Receives claims assignments. Verifies and determines applicability of coverage.Determines the method and extent of investigation for each claim as required by company Best Practices.Reviews and manages files, as assigned, for adequacy and timeliness of investigation, evaluation and reserve.Maintains a timely diary for each case.Evaluates and adjusts claims within the adjuster's authority level.Reports directly on technical matters to supervisor or management.Evaluates and manages litigated claims, determines future course of handling and proper method of disposition. Consults with the claim manager on those claims in which assistance and consultation is needed, as well as on those claims which exceed assigned authority.Assesses recovery potential and is responsible for the development of information required to successfully pursue recovery.Meets with current and prospective customers to discuss C&F claims capabilities and address specific claim needs.Accountable for the equitable and prompt adjustment and management of assigned claims to disposition.Responsible for providing superior customer service to all agents, insureds, and other stakeholders during the claims handling process.Understanding/knowledge of contractual indemnity and additional insured risk transfer opportunities preferred.Strong organizational skills. Possesses and demonstrates good interpersonal skills, both verbal and written, on a consistent basis.What you will bring to C&F: College degree is strongly preferred and a designation and/or insurance related courses are a plus.3+ years of insurance Auto BI & GL adjusting experience.Obtain and/or maintain required state licenses.Excellent verbal and written communication skills are essential and the ability to communicate with all levels within the organization.Travel occasionally required.Computer skills with a working knowledge of the Microsoft Office suite of programs a must.Will abide by departmental policies and procedures, including authority levels, to comply with C&F's risk management controls.#LI-MS #LI-REMOTE

What C&F will bring to you

  • Competitive compensation package
  • Generous 401K employer match
  • Employee Stock Purchase plan with employer matching
  • Generous Paid Time Off
  • Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family's wellness, including your physical, mental and financial wellbeing
  • A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
  • A dynamic, ambitious, fun and exciting work environment
  • We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community At C&F you will BELONG If you require special accommodations, please let us know.We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know

Keywords: Crum and Forster, Parsippany-Troy Hills Township , Senior Claims Specialist, Auto BI & General Liability (Remote), Other , Morristown, New Jersey

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