Sr Director of Infra Engineering
Company: JPMorganChase
Location: Jersey City
Posted on: April 1, 2026
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Job Description:
Description We are seeking a visionary and dynamic Global
Program Manager to spearhead our strategy and stakeholder
engagement for technology initiatives in Workplace technology
space. This role is pivotal in managing, enhancing, and reporting
on the adoption, user experience, and performance of workplace
technology within Global Banking. This position offers a unique
opportunity for senior global leadership and impact. As an
Executive Technical Program Manager at JPMorgan Chase within Global
Banking, you will lead and direct complex technology projects and
programs with extensive outcomes for clients, employees, and
stakeholders across the firm. Your broad understanding of
technology in financial services will enable you to develop
strategic plans and ensure the program meets both internal and
external requirements. Adept navigation through ambiguity,
adaptation to change, and leveraging of advanced analytical
reasoning and influencing skills are essential for promoting
mutually beneficial outcomes. Your exceptional communication
abilities will foster productive relationships with stakeholders,
cross-functional teams, and clients, while your expertise in
resource optimization and risk management will ensure the
successful delivery of initiatives. Through your technical fluency
and thought leadership, you will play a pivotal role in achieving
business goals, shaping the firm's technology landscape, and moving
work forward that has firmwide impact. You will be reporting to the
line of business iCTO, working closely with the Execution Lead to
ensure seamless execution of strategic goals. Job responsibilities
Design and lead strategic initiatives to drive the adoption and
optimization of internal end-user workplace technology tools Be
responsible for strategic planning and reporting on strategy and
progress/issues to senior executives in both technology and
business Manage user experience feedback and opportunities with a
business user mindset Be the voice of the customer, and interface
with the technology solution/product owners across the firm Engage
with technology and business stakeholders and partners to foster
collaboration, innovation, adoption and issue resolution. Provide
thought leadership and technical guidance, fostering innovation and
continuous improvement Required qualifications, capabilities, and
skills Formal training or certification on Executive Technical
Program Management concepts and 10 years applied experience. In
addition, 5 years of experience leading technologists to manage,
anticipate and solve complex technical items within your domain of
expertise and more broadly across the organization. Demonstrated
expertise in analytical reasoning, and applying critical thinking
to break down business, technical, or operational objectives into
manageable tasks and activities Expertise in Physical and Virtual
Desktop environments, Workspace solutions, Business Voice
Solutions, Mobile technology, and Generative AI advancements.
Strong focus on metrics and reporting related to technology
adoption, user experience, performance, and problem management.
Expertise in stakeholder management, establishing productive
working relationships and propelling mutually beneficial outcomes
for firm objectives Why Join Us? Be at the forefront of
technological innovation in the Global Banking environment. Lead
transformative projects with the support of a dedicated and
talented team. Influence and shape the future of workplace
technology on a global scale. We are looking for a leader who is
not only experienced but also energetic and passionate about
driving change and innovation. If you are ready to take on this
exciting challenge, we invite you to apply and become a part of our
dynamic team
Keywords: JPMorganChase, Parsippany-Troy Hills Township , Sr Director of Infra Engineering, IT / Software / Systems , Jersey City, New Jersey
