Network/Operations - Technical Support
Company: S3
Location: New York City
Posted on: April 1, 2026
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Job Description:
Job Description STRATEGIC STAFFING SOLUTIONS (S3) HAS AN
OPENING! Strategic Staffing Solutions is currently looking for a
Sr. Network Support Operations, a W2 contract with one of our
largest clients! Candidates should be willing to work on our W2
ONLY, no C2C. Job Title: Sr. Network Support Operations Location:
New York, NY Schedule: On-site Role Type: W2 contract (No C2C, no
1099) Contract Length: 5 months W2 hourly rate : Upto 31$ Job
Summary Responsibilities: Provide support for a fast growing group
of team members in multiple divisions Heavy focus on laptop support
with an even mix of Windows PC s, Macs, and mobile devices.
Top-notch customer-focused support Excellent written and verbal
communication skills Engaged in cross-train efforts amongst peers
where applicable Contribute to site-level operational readiness and
process improvements Effectively manages up as needed Self-aware of
gaps in skills, works to improve Frequent collaboration with site
lead, acting as back-up when delegated to Cross-platform
collaboration with immediate peers Assist the Service Desk by
actively taking/resolving intake calls Basic Qualifications: High
School Diploma, GED, or equivalent certification. At least 3 years
of experience in remote administration and end user support. At
least 3 years of experience with Windows 10 or earlier operating
systems. At least 3 years of experience with ticketing and traffic
reporting tools (Zendesk, HPSM, ServiceNow). At least 1 year of
experience with Google suite applications. At least 1 year of
experience with macOS (High Sierra) Preferred Qualifications:
Bachelor s Degree in Business, Information Systems, Computer
Science or Military experience. 1 years of experience with Active
Directory services integration. 1 years of experience with
defining, implementing, and leveraging process (change, incident,
problem) management functions. Apple certification(s). 1 years of
experience with virtualization technologies, to include VMWare
tools (Fusion, ESX). 1 years of macOS Server administration
experience. 1 years of experience with Active Directory. 1 years of
macOS Server administration experience. 1 years of experience with
platform management and integration, to include JAMF Casper Suite
or SCCM 1 years of experience with productivity tools running on
Mac, to include MS Office, Lync or Skype 1 years of experience with
Mac experience supporting 100 end users 1 years of experience with
image deployment, software and system testing and encryption and
security tools (McAfee) on Windows and macOS “Beware of scams. S3
never asks for money during its onboarding process.”
Keywords: S3, Parsippany-Troy Hills Township , Network/Operations - Technical Support, IT / Software / Systems , New York City, New Jersey
