Vice President of Operations

Company: Confidential
Location: Morristown
Posted on: September 17, 2023

Job Description:

*Strategic Leadership
-- Provide a long term strategic operational vision for the company using your deep knowledge of the Software-as-a-Service delivery and operating model
-- Ensure the operations team is connected to the business mission and OKRs
Identify, recommend, and implement new technologies, partners, and vendors
-- Own operations team resource planning, employee retention, and employee development
-- Drive cross-functional collaboration by fostering effective communication, mutual understanding, and shared accountability
-- Coach, mentor, and drive your team to be best in class and achieve challenging, impactful goals
-- Break down complex challenges into structured frameworks and actionable insights to rally stakeholders and your team to take action

*Do What You Say
-- Leverage your expertise to provide actionable solutions that bring scalability through innovation
-- Balance a clear strategic vision with measurable execution and visible progress
-- Collaborate closely with executive leadership and key stakeholders to deliver on strategic goals
-- Develop a best in class Software-as-a-Service delivery and operating model

*Take Ownership of---
-- Outsourcing and Third Party Vendor Management
-- Asset Ingestion and Discovery
-- External Partnerships for asset ingestion at scale
-- Level 1 Customer Support
-- Business Analytics, Data, and Reporting
-- Customer onboarding and implementation
-- InfoSec Documentation around the "What" (Privacy Standards, Business Practices, and Contractual Obligations)

Keywords: Confidential, Parsippany-Troy Hills Township , Vice President of Operations, Executive , Morristown, New Jersey