Vice President of Operations
Company: Confidential
Location: Morristown
Posted on: September 17, 2023
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Job Description:
*Strategic Leadership
-- Provide a long term strategic operational vision for the company
using your deep knowledge of the Software-as-a-Service delivery and
operating model
-- Ensure the operations team is connected to the business mission
and OKRs
Identify, recommend, and implement new technologies, partners, and
vendors
-- Own operations team resource planning, employee retention, and
employee development
-- Drive cross-functional collaboration by fostering effective
communication, mutual understanding, and shared accountability
-- Coach, mentor, and drive your team to be best in class and
achieve challenging, impactful goals
-- Break down complex challenges into structured frameworks and
actionable insights to rally stakeholders and your team to take
action
*Do What You Say
-- Leverage your expertise to provide actionable solutions that
bring scalability through innovation
-- Balance a clear strategic vision with measurable execution and
visible progress
-- Collaborate closely with executive leadership and key
stakeholders to deliver on strategic goals
-- Develop a best in class Software-as-a-Service delivery and
operating model
*Take Ownership of---
-- Outsourcing and Third Party Vendor Management
-- Asset Ingestion and Discovery
-- External Partnerships for asset ingestion at scale
-- Level 1 Customer Support
-- Business Analytics, Data, and Reporting
-- Customer onboarding and implementation
-- InfoSec Documentation around the "What" (Privacy Standards,
Business Practices, and Contractual Obligations)
Keywords: Confidential, Parsippany-Troy Hills Township , Vice President of Operations, Executive , Morristown, New Jersey
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