Utility Technician
Company: American Water
Location: Berwick
Posted on: May 5, 2024
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Job Description:
Share Our Purpose. Be Yourself. Feel Valued.
People are the heart of our business. As an American Water
employee, you will be offered a competitive salary and health
benefits package, along with opportunities to develop, grow, and
evolve your career. Our benefits packages focus on key areas such
as health & wellness, emotional & well-being, and savings for
current & future goals.
We are Beautifully Different . We strongly believe having diversity
across our company makes us more successful and helps us provide
essential services to our customers. We are stronger because we
embrace different ideas, viewpoints, experiences, and backgrounds.
American Water is the best choice for your next role! Click here
for more information on our inclusion, diversity, and equity
journey.
About American Water
American Water (NYSE: AWK) is the largest regulated water and
wastewater utility company in the United States. With a history
dating back to 1886, We Keep Life Flowing - by providing safe,
clean, reliable and affordable drinking water and wastewater
services to more than 14 million people across 14 regulated
jurisdictions and 18 military installations. American Water's 6,500
talented professionals leverage their significant expertise and the
company's national size and scale to achieve excellent outcomes for
the benefit of customers, employees, investors and other
stakeholders.
As one of the fastest growing utilities in the U.S., American Water
expects to invest $30 to $34 billion in infrastructure repairs and
replacement, system resiliency and regulated acquisitions over the
next 10 years. The company has a long-standing history of executing
its core operations, aligned with sustainable best practices,
through its commitments to safety, affordability, customer service,
protecting the environment, an inclusive workforce and
strengthening communities.
American Water has been recognized on the 2023 Bloomberg
Gender-Equality Indexfor the fifth consecutive year, ranked 18th on
Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the
U.S. Department of Homeland Security SAFETY Act designation and
U.S. Environmental Protection Agency's WaterSense - Excellence
Award, among additional state, local and national recognitions.
For more information, visit amwater.com and join American Water on
LinkedIn , Facebook , Twitter and Instagram .
Work Schedule
Monday to Friday 7:00 a.m. to 3:30 p.m.
Opportunity for Overtime and call out
Primary Role
To perform work under a team concept in the distribution system
including new construction, customer service, meter installations
and meter reading as assigned by supervisor. To make decisions
within the guidelines established by supervisor necessary to carry
out and complete work assignments. Performs a variety of tasks in
supervising and participating in the locating, laying, repairing,
and extending underground water mains, service lines and
distribution pipes.
Key Accountabilities
Locates, accesses, and operates company facilities such as, but not
limited to, curb stops, gate valves, shutoff valves, and plumbing
fixtures. Investigates and diagnoses hydraulic variations that may
adversely impact customer service, and initiates corrective action.
Changes, installs, and removes meters. Responds to and conducts
inspections for high bill complaints. Performs shut offs for
non-pay and co-term. Performs turn offs and turn ons. Accurately
measures pressure and flow at meter to detect leaks. Restores
service to frozen company facilities. Records pertinent data and
maintains accurate records. Responds to inquiries accurately and
professionally and, when necessary, involves the appropriate
individuals to resolve customer and company-related issues and to
achieve the highest level of customer service in all areas of
responsibility. Removes debris/water from company facilities
including, but not limited to, meter pits/vaults, curb and valve
boxes. Reports situations & conditions in the field that may
adversely impact customer service, the public safety, as well as
situations that may result in potential damage to company
facilities. Obtains and records water meter readings in company's
service area to ensure accurate billing of customers' accounts
within established time frames. Conducts water loss audits
including, but not limited to, pipe and fixture inspections and
usage patterns at customers' accounts. Breaks up asphalt and
concrete, using pneumatic power tools for trenching and compaction.
Manually digs valve boxes and curb boxes, using shovel and digging
bar. Installs repair clamps on pressurized water mains and service
lines. Operates valves and fire hydrants. Investigates complaints
and determines corrective action per company procedure. Drives
vehicles and/or trucks. Performs any other duties assigned by
supervisor. May also be assigned to perform any responsibility that
lies within the capability of the employee based on experience,
knowledge, qualifications, and training.
Knowledge/Skills
Must possess geographical knowledge of the company's service area.
Working knowledge of company policies, procedures, and safety
practices, as well as federal regulations regarding confined spaces
applicable to area of assigned responsibility. Mechanical ability
sufficient to understand the operation of pumps,valves, motors and
other mechanical equipment related to operations and maintenance.
Working knowledge of distribution/collection systems.
Experience/Education
High school graduate or state recognized Educational Equivalency
Certificate
Other
Work Environment
Work is indoors and outdoors. Required to work in all adverse
weather conditions; e.g., rain, snow,sleet, heat. Daily local
travel. Work in environmental conditions including contact with
wastewater,chemicals, fumes, odors and dust as a result of working
with handling potentially hazardous wastewater treatment and
laboratory chemicals. Exposure to potentially harmful pathogens and
gases in raw unprocessed wastewater creating potential for blood
borne/airborne disease. Electrical hazard conditions.
Competencies
Champions safety
Customer obsessed
Cultivates innovation
Nimble learning
Drives Results
Collaborates
Join American Water... We Keep Life Flowing ---
American Water is firmly committed to Equal Employment Opportunity
(EEO) and prohibits employment discrimination for employees and
applicants based on his or her age, race, color, pregnancy, gender,
gender identity, sexual orientation, national origin, religion,
marital status, citizenship, or because they are an individual with
a disability, protected veteran or other status protected by
federal, state, and local laws.
Nearest Major Market: Scranton
Nearest Secondary Market: Wilkes Barre
Keywords: American Water, Parsippany-Troy Hills Township , Utility Technician, Engineering , Berwick, New Jersey
Click
here to apply!
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