Sr. Citrix Support Engineer (Morristown, NJ / Hybrid Remote)
Company: Crum and Forster
Location: Morristown
Posted on: April 26, 2024
Job Description:
Sr. Citrix Support Engineer (Morristown, NJ / Hybrid Remote)
Job Locations
US-NJ-MORRISTOWN
Job ID
2023-3470
Category
IT
Type
Regular
Division
Comm Lines & Exec Risk
Crum & Forster Company Overview
Crum & Forster (C&F), with a proud history dating to 1822,
provides specialty and standard commercial lines insurance products
through our admitted and surplus lines insurance companies. C&F
enjoys a financial strength rating of "A" (Excellent) by AM Best
and is proud of our superior customer service platform. Our claims
and risk engineering services are recognized as among the best in
the industry. Our most valuable asset is our people: more than 2000
employees in locations throughout the United States. The company is
increasingly winning recognition as a great place to work, earning
several workplace and wellness awards, including the October 2022
Great Place to Work Award for our employee-first focus and our
steadfast commitment to diversity, equity and Inclusion. C&F is
part of Fairfax Financial Holdings, a global, billion dollar
organization. For more information about Crum & Forster, please
visit our website: www.cfins.com. Job Description
Senior Citrix Engineer We seek a highly motivated and experienced
Sr. Citrix Engineer who will be responsible for designing,
configuring, maintaining, and supporting the C&F global CVAD
and DaaS infrastructure. The ideal candidate will be a self-starter
who is well versed in Active Directory, ESX Server Virtualization
and server hardware technologies and be familiar with other types
of virtualization technologies such as VDI and Application
virtualization. This role will also develop detailed documentation
for business areas, management, and strategic planning and
implementation. Daily tasks include, but are not limited to,
troubleshooting and resolving issues, monitoring and tracking,
auditing, consulting with other departments to resolve systems
issues, and analyzing, recommending, and implementing system
changes. What you will do:
- Citrix Solution Design and
Implementation
- Provide solutions to business problems using CVAD and DaaS
architectures
- Publishes applications using the Management Console
- Design Citrix solutions involving CVAD and DaaS technology
- Interface with networking personnel to implement, support and
troubleshoot CVAD and DaaS perimeter architectures.
- Installing and configuring Storefront
- Maintain up-to-date documentation of all phases of Citrix
implementation
- Stay current with emerging technologies including XENServer,
VMWare, VDI and application virtualization
- Builds Citrix Servers in both physical and virtual
environments
- Support and Maintain Global Citrix Environment
- Supports the Citrix environment in a 24/7
- Monitor the Citrix environment using Director and other native,
including 3rd party utilities.
- Works with other IT departments to troubleshoot application
issues
- Resolves performance issues with a proven methodology
- Resolves ICA client/VDA issues
- Performs Software and HW upgrades
- Maintains OS/3rd Party apps Patch Levels
- Provides Server Support and Implementation
- Performs server OS builds
- Troubleshoot Windows Server and Desktop Operating systems and
Active Directory issues
- Troubleshoot DNS, DHCP, and IP Issues What you will bring to
C&F:
- Bachelor's degree in computer science, information technology,
or mathematics
- 3+ years (5-7+ years preferred) of Citrix experience
- 3+ years (5-7+ years preferred) of experience deploying,
automating, and supporting Enterprise Citrix environments
- Understanding of and experience with best practices with
regards to performance, compliance and security.
- Experience in several of the following areas: Scripting,
Powershell, Active Directory, Group Policy, SCCM, Certificates
(PKI), Application configurations
- Experience with ESX Server Virtualization, Server hardware
technologies, and a familiarity with other types of virtualization
technologies such as VDI and Application virtualization
- Proven ability to collaborate with infrastructure teams to
troubleshoot issues and maintain the environment, retention, and
high availability
- Experience with XenApp
- Knowledge and understanding of Citrix Provisioning Services,
Citrix Storefront/Web Interface, Universal Profile Management
- Knowledge of Citrix Cloud, FSLogix management, and Netscaler
ADM & ADC a plus
- Good communication and interpersonal skills.
- Project Management and Documentation skills.
- Service oriented, positive, committed and enthusiastic team
player. #LI-MS #LI-HYBRID What C&F will bring to you
- Competitive compensation package
- Generous 401K employer match
- Employee Stock Purchase plan with employer matching
- Generous Paid Time Off
- Excellent benefits that go beyond health, dental & vision. Our
programs are focused on your whole family's wellness, including
your physical, mental and financial wellbeing
- A core C&F tenet is owning your career development, so we
provide a wealth of ways for you to keep learning, including
tuition reimbursement, industry-related certifications and
professional training to keep you progressing on your chosen
path
- A dynamic, ambitious, fun and exciting work environment
- We believe you do well by doing good and want to encourage a
spirit of social and community responsibility, matching donation
program, volunteer opportunities, and an employee-driven corporate
giving program that lets you participate and support your community
At C&F you will BELONG If you require special accommodations,
please let us know.We value inclusivity and diversity. We are
committed to equal employment opportunity and welcome everyone
regardless of race, color, ancestry, religion, sex, national
origin, sexual orientation, age, citizenship, marital status,
disability, gender identity, or Veteran status. If you require
special accommodations, please let us know
Keywords: Crum and Forster, Parsippany-Troy Hills Township , Sr. Citrix Support Engineer (Morristown, NJ / Hybrid Remote), Engineering , Morristown, New Jersey
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